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Recently, while developing a customer service program, I asked my client to provide me with detailed descriptions of behaviors he wanted his team members to engage in. He called me back a short tim......
Did you know your work environment can actually make you sick? The affects of airconditioning Research has shown that airconditioning can cause allergies, respiratory infections, asthma, fatigue......
Do you let your people express their thoughts about the roles and responsibilities they have in your organisation? Don't just take it for granted that everything's fine because no one complains. O......
In days past, loyalty was a given. The worker in past generations frequently remained with a company for his or her lifetime. It was not just a matter of a company town, it was an ethic......
One of the best lessons I have learned is the impact and importance of leadership. It is so easy to identify dysfunctional leadership in a company (or of a governmental entity!). Many times, the com......
Abstract: Based on significant research, Entelechy has defined characteristics of effective teams. Entelechy reviewed over 50 studies on high performance teams and compiled a list of high performa......
The company picnic is a beloved tradition at many firms. It's an opportunity for employees to mingle and "let down their hair." A well organized company picnic with planned activities can help i......
Ever watched a really brilliant idea meet with resistance and die? Or been involved in the battle of wills created when two people (or two departments) meet head on with their independent agendas......
A college football team has it. A corporation has it. Even a growing family has it. These three organizations share a common desire to build their prospective teams. For example, a college footb......
More and more I hear people misunderstanding what someone else has said to them, especially when it came through a memo or email. This can lead to a great deal of turmoil at work and affect morale......
Too many techies get a bad rap for lacking teamwork and communications skills. The stereotype is that while techies are great at what they are trained to do, they cannot parlay their knowledge onto......
"Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attai......
When leaders, consultants and managers require ideas, they automatically tend to herd people into a room and conduct a (usually ineffective) brainstorming session. One reason for their ineffectivene......
One of the most memorable quotes that I heard from a trainer came from a man I knew named Rizal: As trainees, you are supposed to interrupt me if you dont understand something. You are supposed......
As a business owner, Ive had staff come and go over the years: some have done extremely well, and others not so well. During the time I was involved in running my business, I found some weaknesses......
Most managers simply herd some people in a room with a flip chart and call it a brainstorming session. Yet there is a definite process that maximizes the size and quality of the idea pool. While the......
"Tak kenak! Tak kenak!" "Adak Orang sanak!" The quiet jungle has suddenly become noisy with intruders. Strange voices and shouting seemed to appear all around us. They were definitely foreig......
Proactive High Performance Teamwork is made up of nine proactive components and will provide the growth you are seeking in your practice. Two of the nine components are Performance and Opportunitie......
Giving gifts to your co-workers or your employees can be a tricky business. You want to give something that is they will really enjoy but doesn't break your piggy bank. You want to give something th......
A lot of effort has been carried out in the last years to re engineer processes in order to automate all or parts of them. A great number of companies have changed their processes as a result of th......
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